Legal
The agreement between you and untactit covering use of the service.
untactit is pre-launch. This document describes how we intend to operate and is published so you can see it early. It has not been through legal review and is not yet a binding agreement. If you need executed terms before that review completes, contact us and we will handle it directly.
Translations of this page may be provided for convenience. Where a translation conflicts with the English text, the English text controls.
These terms form a binding agreement between untactit ("we", "us") and the entity or person agreeing to them ("you", "Customer"). By creating an account, accepting an invitation, or using the service, you agree to these terms. If you are agreeing on behalf of an organization, you represent that you have authority to bind that organization.
If we and you have signed a separate written agreement covering the service, that agreement controls where it conflicts with these terms.
untactit provides a hosted platform for inventorying, governing, and deploying AI agent assets — skills, instructions, memory files, and related artifacts — across the tools your organization uses.
We may change, add, or remove features. If we remove something you materially depend on, we will give reasonable notice. Beta or preview features are provided as-is and may change or be withdrawn without notice.
Access requires authentication through a supported identity provider. We do not issue or store passwords. You are responsible for the security of your identity provider and for access granted to your workspace.
You may not use the service to:
We may suspend access without notice if use of the service threatens the security, integrity, or availability of the platform or other customers. We will restore access as soon as the issue is resolved.
You own what you upload. Assets, configurations, and any other material you put into the service remain yours. You grant us a limited license to host, process, transmit, and display that material solely to operate the service for you.
We do not use your content to train machine learning models, and we do not sell it or share it with third parties except the subprocessors listed in our subprocessor list, acting on our instructions.
You are responsible for having the rights necessary to upload what you upload, and for ensuring that doing so does not violate any obligation you owe to someone else.
Paid plans are billed in advance on a monthly or annual basis. Fees are stated in US dollars and are exclusive of taxes, which you are responsible for except taxes on our income.
We may change prices with at least 30 days' notice before your next renewal. Price changes never apply retroactively to a term you have already paid for.
Each of us may receive information from the other that is marked confidential or would reasonably be understood as confidential. The receiving party will protect it with at least the care it uses for its own confidential information, will not disclose it except to people who need it and are bound by similar obligations, and will use it only to perform under this agreement.
This does not apply to information that is public through no fault of the receiving party, was already known without a confidentiality obligation, or is independently developed. Disclosure required by law is permitted with prompt notice where legally allowed.
We warrant that we will provide the service with reasonable skill and care, and that we will not materially decrease the security protections described in our security documentation during your subscription term.
Except as expressly stated, the service is provided "as is". We disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that it will produce any particular business outcome.
Agent outputs. untactit manages the instructions your agents run on. It does not control what those agents produce. You are responsible for reviewing agent output before relying on it.
Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, even if advised of the possibility.
Each party's total liability arising out of this agreement is limited to the amounts you paid or owed for the service in the twelve months before the event giving rise to the claim. For free plans, that limit is one hundred US dollars.
These limits do not apply to your payment obligations, either party's breach of confidentiality, or liability that cannot be limited by law.
This agreement continues while you have an account. You may stop using the service and close your account at any time.
We may update these terms. For material changes we will give at least 30 days' notice by email to account administrators and by notice in the product. Continued use after the effective date means you accept the change. If you do not accept it, you may terminate before it takes effect and receive a prorated refund of prepaid fees.
This agreement is governed by the laws of the jurisdiction stated in your order form, without regard to conflict-of-law rules. The parties will attempt in good faith to resolve any dispute informally before pursuing formal proceedings.
Governing jurisdiction is being finalized ahead of general availability and will be stated here before these terms become binding.
Questions about these terms: legal@untactit.com